Thegoodkindgroup
Hourly pay range based on experience $20-$25hr.
Full-time schedule; Mon-Fri 8a-5p
Primary work location: Great Neck, NY
Summary:
• Ideal candidates will have at least 1-2 years of experience, certification as a medical assistant preferred and Orthopedic experience preferred.
• This role will consist of working the front desk as well.
Responsibilities:
• Prepares patients for examination and treatment. Collects detailed and accurate patient history.
• Prepares and maintains exam rooms with necessary instruments, equipment, and supplies.
• Follows up with patient on physician’s current patient care notes or instructions.
• Provides general assistance, education, and information to patient questions.
• Performs post-operative wound care, suture removal, dressing change, cast removal, cast application, and splint application.
• Assists physicians in setup and performance of medical procedures under the direction of physician or nurse manager.
• Responsible for maintaining patient confidentiality.
• Prepares, cleans, and stocks examination rooms. Assures surfaces are clear and puts away any articles that were left out and replenishes missing stock in drawers and cabinets.
• Unpacks new supply deliveries and stores away items as directed.
• Assists members of clinical support staff and physicians with all duties as necessary and appropriate. (includes patient care, post-op phone follow-up calls and other patient phone calls, medication updates)
• Documents all phone calls and actions appropriately in EMR.
• Follows all HIPAA regulations as instructed.
• Performs other duties/projects as assigned.
• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history, and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
Requirements
Qualifications
• General knowledge of office procedures and computer systems.
• Strong interpersonal and customer service skills
• Ability to handle high stress, busy work environment.
• Knowledge of Word & Outlook Required.
• Orthopedic and/or casting experience preferred.
• Knowledge of GE Centricity a plus.
• Pleasant, professional, and articulate phone skills.
• Knowledge of medical terminology.
• Strong organizational skills.
• Medical Assistant Certification preferred.