Join Our Team as a Medical Assistant in Greenwich!

Long term contract for 2 Medical Assistants to work in an Orthopedic office in Greenwich, CT. The hours are Monday -Friday 8am-5pm. Ideal candidates will have at least 1-2 years of experience and National certification as a registered medical assistant preferred and Orthopedic experience preferred. This role will consist of working the front desk as well.


Responsibilities:
 Prepares patients for examination and treatment. Collects detailed and accurate patient history.
 Prepares and maintains exam rooms with necessary instruments, equipment and supplies.
 Follows up with patient on physicians current patient care notes or instructions.
 Provides general assistance, education and information to patient questions.
 Performs post-operative wound care, suture removal, dressing change, cast removal, cast application and splint application.
 Assists physicians in setup and performance of medical procedures under the direction of physician or nurse manager.
 Responsible for maintaining patient confidentiality.
 Prepares, cleans and stocks examination rooms. Assures surfaces are clear and puts away any articles that were left out and replenishes missing stock in drawers and cabinets.
 Unpacks new supply deliveries and stores away items as directed.
 Assists members of clinical support staff and physicians with all duties as necessary and appropriate. (includes patient care, post-op phone follow-up calls and other patient phone calls, medication updates)
 Documents all phone calls and actions appropriately in EMR.
 Follows all HIPAA regulations as instructed.
 Performs other duties/projects as assigned.
 Greet and register patients in a prompt and pleasant manner.
 Instruct patients to complete registration, history and HIPAA acknowledgement forms.
 Request updates from established patients.
 Collect and enter all insurance referrals.
 Make copies of patient forms and insurance cards.
 Enter all demographic information and off-bill comments into billing system.
 Call insurance carriers and patients for follow-up information to complete registration as needed.
 Instruct patients about referral and payment process as needed.
 Schedule and re-schedule appointments for patients.
 Takes message and respond to requests.
 Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.

Qualifications
 General knowledge of office procedures and computer systems.
 Strong interpersonal and customer service skills
 Ability to handle high stress, busy work environment.
 Knowledge of Word & Outlook Required.
 Orthopedic and/or casting experience preferred.
 Knowledge of GE Centricity a plus.
 Pleasant, professional, and articulate phone skills.
 Knowledge of medical terminology.
 Strong organizational skills
 Medical Assistant Certification preferred