Upstate Family Health Care
As an LPN at Upstate Family Health Center, you will function under the supervision and guidance of the Medical Provider or Registered Nurse. You will participate in the multidisciplinary process of providing care and treatment to patients, offering clinical support and technical assistance to professional medical staff. Using a team-based care model, you will form effective partnerships with patients, their caregivers/families, community resources, and their primary care physician.
Essential Roles and Responsibilities
Prepare medical treatment rooms and set up patient care equipment.
Prepare patients for tests or treatments.
Use sanitation practices in healthcare settings.
Assist in examining or treating medical patients as needed.
Follow medical office procedures.
Record medical history or data.
Weigh patients and take vital signs.
Collect specimens from patients, including blood draws (venipunctures), capillary blood draws, urine, and stool specimens.
Administer vaccines and other medications as directed by provider orders.
Prepare samples for laboratory testing, analysis, or microscope.
Follow patient care procedures.
Sterilize or disinfect instruments.
Maintain patient confidentiality and adhere to HIPAA guidelines.
Manage patient care in collaboration with other health professionals to make treatment decisions and attain health goals.
Provide education and coaching to patients and families for successful self-management of chronic diseases, including medication reconciliation and management.
Obtain prior authorization for care through clients' insurance carriers as applicable.
Universal Duties
Attend department meetings and mandated continuing education/training programs.
Comply with all pertinent regulatory and agency regulations and operating standards.
Establish a positive work environment that fosters communication between supervisors and employees.
Participate in team activities, including meetings, trainings, and committees.
Perform other duties as assigned.
Minimum of a High School Diploma PLUS specialized NYS LPN Licensure.
CPR / AED / First Aid Certified.
1-3 years of experience working in a clinical or community health center.
1-3 years of experience working with chronic disease patients.
1-3 years of experience working with EMR systems and data reporting.
Intermediate PC skills (Excel, PowerPoint, Word, Outlook, SharePoint).
Ability to act calmly and effectively in an emergency situation.
Flexibility to respond to changing demands.
Exceptional communication and interpersonal skills.
Knowledge, Skills, and Abilities (KSAs)
Core values consistent with a patient- and family-centered approach to care.
Demonstrates professional, effective, and tactful communication skills, including written, verbal, and non-verbal.
Positive attitude and respectful, professional customer service.
Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
Acts as a patient advocate, responding with empathy and respect to resolve patient and family concerns.
Continues to educate self on providing quality care and improving professional skills.
Applies and shares knowledge, expertise, and best practices with the team.
Supports the mission, core values, and objectives of the organization.
Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
Adapts to changing priorities, new ideas, strategies, procedures, and methods.
Respects coworkers and adapts behaviors to work effectively with varying people and situations.
Accumulates all relevant information before making job-related decisions.
Presents well-considered alternatives when making recommendations.
Makes decisions in a timely manner.
Complies with quality assurance, OSHA, infection control, safety, and other policies.
Work Environment
Blood Borne Pathogen Category (OSHA) – Category I: Job-related tasks involve exposure or potential exposure to blood, body fluids, or tissue and tasks are a condition of employment.