Boston Health Care for the Homeless Program
***NOW OFFERING A $4,000 SIGN ON BONUS***
We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, harm reduction, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team’s patients, and ensures excellent communication of the care plan across team members.
In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients’ homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote harm reduction, linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness.
Hours: Full-time, Monday- Friday 8:30am-5:00pm- full-time or part-time schedule possible
Responsibilities:
• Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR.
• Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts comprehensive intake assessments for new HIV team patients.
• Administers vaccines, injectable medications, and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling. Provides directly observed therapy when indicated with support of outreach team members.
• Coordinates care with integrated HIV team behavioral health staff. Along with other team members, visits patients at shelters and other outreach sites to provide nursing care and care coordination services and identify barriers to medication adherence and engagement in care.
• Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications, and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.)
• Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals.
• Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors.
• Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities.
Compensation and Benefits:
***NOW OFFERING A $4,000 SIGN ON BONUS***
• The compensation starts at $40.00 and increases based on years of experience.
• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.
Qualifications:
• Licensed as Registered Nurse in the Commonwealth of Massachusetts
• Bachelor’s degree in nursing preferred.
• 2 years of experience working in an ambulatory/outpatient care environment required.
• HIV primary care experience strongly preferred.
• Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training.
• Expertise in substance use disorder and harm reduction principles, strongly preferred.
• Experience working with people experiencing homelessness strongly preferred.
• Mental Health experience, including knowledge of trauma informed care, a plus.
• Experience working in a community health center setting, a plus.